Software company Progress has announced its technology predictions for 2024. Artificial intelligence is expected to open up new possibilities for managing data, creating digital experiences and writing code, and will help IT professionals learn new technologies.
«The widespread adoption of AI-based tools like ChatGPT has made businesses rethink the way they work,» commented Simeon Stoychev, Vice President IT Infrastructure and Operations at Progress.
«In 2024, AI will continue to be a leading theme, and the main task for companies will be to find ways to implement the technology in their work, eliminating the risks it brings, to ensure their long-term success,» he added.
HERE ARE PROGRESS’ FIVE TECHNOLOGY PREDICTIONS THAT WILL STAND OUT IN 2024.
Data management with a stronger role in decision-making processes
As AI increasingly permeates various business processes, rich, well-maintained databases will become a key ingredient for success. In 2024, we will see the emergence of new roles that will be timely data custodians and will be involved in the maintenance and management of data at an early stage, leading to greater overall engagement.
Leadership teams will also change their views on the subject. If until now data management was perceived as a regulatory burden, it will now become a tool for making better decisions and increasing operational efficiency. With this shift, organizations will move from complex, application-centric architectures to more streamlined approaches to data management.
More precise digital experiences with the help of AI
If until now artificial intelligence was an interesting possibility, in 2024, businesses will be forced to integrate it into their digital solutions in order to maintain their competitiveness and increase the satisfaction of their customers when interacting with the brand. We will see a shift from static marketing content based on demographics to dynamic content that adapts in real time to the context in which the user is located.
Chatbots will also undergo a transformation from tools that rely on pre-scripted responses to intelligent interlocutors, tailoring their responses to the context provided by the user and the stage of the user experience they are at.
Using a powerful technology like AI has undeniable positives, but it also carries many risks and requires a high level of responsibility. Its increasing penetration into decision-making processes and online communication will make it a priority to manage it against ethical norms so as to limit potential risks.
Artificial intelligence as a means to more efficiently write code and learn new technologies
There are already specialized AI-based assistants on the market that programmers can use to validate their code, advise on solving a specific case study, or analyze data. These tools, available directly in the application development environment, can also be a valuable partner in improving IT professionals’ technical skills and learning new technologies. In 2024, we will hear even more examples of successful implementation of such tools in software development and their benefits in increasing productivity and freeing up time for more strategic tasks and projects.
IT infrastructure management is becoming even more complex
Business network environments are becoming more and more complex, which causes companies to bet more and more on cloud and multi-cloud strategies. This escalating complexity also increases the likelihood of failures and the need for timely response, which requires the use of end-to-end network monitoring and visibility solutions. At the same time, the sheer volume of information that IT teams have access to will lead to notification and alert overload. The solution to this problem lies in the automation and prioritization of processes. Thanks to advances in technology, teams can increasingly rely on AI for some of the traditionally time-consuming analytical tasks.
Well-being in the workplace with a focus on mental health
In 2024, organizations will place even greater emphasis on the mental health of their employees and invest in programs to address feelings of loneliness, anxiety, and depression. In the context of recent events such as the wars in Ukraine and Israel and what is happening in the world related to human rights and social justice, they will be looking for an empathetic way to talk about this with their employees and offer support to those in need . The topic of neurodiversity in the workplace will also be on the agenda and will continue to be destigmatized, as it covers a wide range of different conditions and capabilities that a large number of people identify with.
